Frequently asked questions
If you cannot find the answer below, please use the contact form or send us an email.
What is the iBwave Certification Program?
The iBwave Certification Program (iCP) provides active learning to facilitate best practices using the iBwave Product Suite. It gives students the opportunity to validate and master the latest design techniques from conception to deployment using our product suite and gives them industry recognized credentials that increase their value in the marketplace.
Who should get certified?
iBwave’s Certification Program for iBwave Design, iBwave Public Safety and iBwave Wi‑Fi® is designed for wireless and radio system designers, radio network engineers, radio network planners, RF specialists and consultants, radio access network development specialists and RF managers. The iBwave Wi‑Fi® Mobile Certification is intended for technical and installers as well as all others who are interested in the tool. Learn more.
What are the prerequisites for each iBwave Certification Program?
- For Level 1 certification, you must be familiar with iBwave Design and DAS deployment – take the quiz and verify your knowledge.
- For Level 2, you must be Level 1 certified.
- For Level 3, you must be Level 1 and Level 2 certified.
- For iBwave Public Safety certification, you must be familiar with Public Safety DAS deployments.
- For iBwave Wi‑Fi® and iBwave Wi‑Fi® Mobile certifications, no prerequisites are required.
Note: An iBwave trial license and learner account will be included for certification purposes. iBwave trial licenses do not run in a virtual environment.
What are the benefits of the iBwave Certification Program?
The iBwave Certification Program (iCP) provides a best‑practices standard for the in‑building wireless design process. With this certification, certified in‑building professionals will be equipped with the required knowledge and skills to always provide a consistent and reliable approach to in‑building design that meets business requirements.
For you the wireless network design professional, being iBwave certified means always being sure that your skills are up‑to‑date and market competitive. It also means being part of an active community of certified professionals all around the world.
For you the employer, having an iBwave certified teams means always being sure best-practices for in‑building network design are in place, that your time‑to‑market will be minimized and your ROI maximized.
Get in touch today to learn more – contact Training.
How will I be evaluated and certified?
The certification is evaluated based on a practical exam with passing grade of 75%. The length of the exam depends on the type of certification. For Virtual Class and Online courses, the exams are completed online from within the Learning Center. For Level 1, 2 and 3 in class sessions, the exams are completed in class at the end of the 3rd day.
How do I register?
Use our certification schedule registration and choose to pay with your company’s master account or instantly via online store.
What happens if I don’t have the applicable iBwave license for my laptop, computer or mobile device?
You can contact Training to make arrangements.
What do I do if I fail the exam?
If you fail the exam, you have the option of retaking it once for a fee. If you fail the retake exam, you will need to attend/follow the course again.
Do we have access to an electronic copy of the student manual?
An online manual is included in the Learning Center for most certification courses. When included, it is available for 1 year from the date of course enrollment.
How do I contact iBwave for support during the online training program?
Training support is provided from Monday to Friday, between 9AM and 5PM EST – contact Training.
Limited support for license issues and course extensions are provided on Saturday and Sunday, and Monday to Friday between 5PM and 9AM EST – contact email@example.com (emails will be addressed within 24 hours)
What is the refund policy?
All iBwave online courses are non-refundable. For any additional information regarding the terms and conditions, please click here.
How long is the online program?
Online certification programs, can be started and completed at the student’s discretion in their Learning Center account within a year of purchase.
What do I need to bring to class or use during my virtual classroom or online course?
You will need a Wi‑Fi enabled laptop with an active iBwave software license installed. For iBwave Wi‑Fi® Mobile, a mobile device with an active iBwave Wi‑Fi® Mobile application is necessary to complete the final exam. iBwave trial licenses are provided for the certification period.
Note: iBwave trial licenses do not run in a virtual environment.
When will I receive my certificate?
Expect at least two weeks for assessment, after which your electronic certificate will be delivered.
How long is my certificate valid for?
The certificate is valid for 3 years from the day that it is issued. After 3 years, you must recertify in order to maintain the validity of your certification status. Please refer to this page to learn more about the recertification process: www.ibwave.com/learning/certification-courses/recertification