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How will I get my purchased items?

For a software purchase, you will receive a confirmation email with your license and software download link including instructions. For a certification or training course, you will receive a confirmation email with activation instructions for your course.

What payment methods can I use?

We accept all major credit cards including VISA, Mastercard, American Express, Discover, and more. Some customers may qualify for other forms of payment so just call an iBwave Representative toll free at 1-855-442-9283 for more information.

Can I get refund after my purchase?

All iBwave online courses are non-refundable. For any additional information regarding the terms and conditions of our online training and certification programs, please click here. Software refunds will be evaluated on a case-by-case basis, contact us toll free at 1-855-442-9283.